Refund and Returns Policy

 

Overview

We stand behind our products!

Try any of our Clenchy products TODAY with a No Risk Guarantee for up to 30 days.  If you try it and don’t like it, you can return the unused portion of your purchase to us for a full product refund.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges

We can replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 3410 Midcourt Rd., Suite 102 Carrollton, TX 75006.

Shipping returns

To return your product, you should mail your product to: 3410 Midcourt Rd., Suite 102 Carrollton, TX 75006.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.